Be Competent and Confident

People tend to believe what they see. So if our tendency is to appear less than confident, there's a good chance others will question our competence - an important commodity in today's competitive workplace. Here are some suggestions to help ensure that the image you project is a true reflection of your abilities.

Eliminate communication patterns that suggest self-doubt or lack of control.

Avoid disclaimers such as, "I'm probably miles off with this suggestion, but…." and wishy-washy phrases such as, "We'll, I'll try…" Weed out overly emotional language as well; I'm so upset because this project is falling apart".

Honestly acknowledge shortcomings

But avoid being excessively apologetic. Instead, be concise, positive and action-orientated (i.e. "The project isn't going as well as I expected, here are my plans to turn it around.")

Watch your body language

Stand up straight, maintain steady eye contact and offer a firm handshake. Avoid nervous, fidgety mannerisms that suggest anxiety or self-doubt.

Sing your own praises

Mention your achievements in a matter-of-fact manner, where appropriate. Don't wait to bring them up in anger because no one has recognized what you've accomplished. But a warning here, don't go overboard, people will get fed up if you spend your working day blowing your own trumpet. As with most things in life it is a question of getting the balance just right.

Increase your word power

Using obscure words to impress others tends to frazzle, not dazzle, them. However, a good command of the English language, including a well-rounded vocabulary and proper grammar, can enhance your overall credibility.

Fake it 'til you make it

Probably the most controversial piece of advice, but you probably won't feel 100% confident every day, but you can still act the part anyway.